FAQs

 How can I contact you?

You can contact us by sending an email to snoozegear.store@gmail.com Our customer support team will be happy to assist you with any questions or concerns you may have.

2. Where are your products shipped from?

Our products are shipped directly from our suppliers located in various countires around the world. This allows us to offera wide range of unique and innovative products all competitive prices.

3. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be certain restrictions and additional customs fees or duties imposed by your country's customs authorities. We recommend checking with your local customs office for more information.

4. What is your refund policy?

We have a 30-day refund policy. If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your item. Please refer to our refund policy for more details on how to initiate a return.

5. How long does it take to process a refund?

Once we have received and inspected your return, we will notify you of the approval status. If your return is approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

6. Can I cancel or modify my order?

We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact us immediately. However, please note that once an order has been shipped, we may not be able to make any changes or cancellations.

7. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. You can choose your preferred payment method during the checkout process.

8. Do you offer warranty on your products?

Yes, we offer a warranty on our products. The specific warranty period may vary depending on the product. Please refer to the product description or contact our customer support team for more information regarding the warranty coverage.

9. How long does shipping take?

The shipping time may vary depending on your location and the shipping method selected. Generally, our products are delivered within [insert estimated shipping time]. However, please note that unforeseen circumstances or customs delays may cause slight delays in delivery.